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Join the Balto Family!

Want to join a startup on the ground floor? Balto Software, a rapidly growing startup in downtown Saint Louis, is looking for talented leaders to join our team. Generous equity packages and growth opportunities are available for the right candidate.

You can read more about us in the St. Louis Post-Dispatch.

 

Send your resume to careers@baltosoftware.com

Full Stack Engineer

Salary & Equity Position

Are you a full stack developer who thrives in a fast-paced, independent workspace? Balto is looking for a software engineer to join our startup on the ground floor, grow alongside the organization, and take a leading role in defining and building our technology.

We are hiring for a full-stack developer to create, evolve, and maintain Balto’s infrastructure, including our desktop and web applications, cloud processing module, and transcription engine. You will work directly with Balto’s CTO to build web services that facilitate cutting-edge, real-time speech-to-text analytics. You might be a great fit for this position if you enjoy working in a flexible, cooperative environment where the code you produce will be immediately deployed to Balto’s users.

If you are someone who has the ability to quickly translate ideas into solid code, problem solve, and guide the ongoing development of a complex software tool, send us your resume! At Balto, when you take initiative in the areas where you’re skilled, self-teach as needed, and show empathy for Balto’s end users, the Balto team embraces your ideas.

Balto is an A.I. tool that runs instant text analytics to return real-time insights to sales reps on their live calls. We build our microservice-driven codebase with several open source tools and languages, and we encourage our employees to give back to these projects whenever possible.

Balto is headquartered in the T-REX incubator, an innovative space in downtown St. Louis that houses a community of technology developers and entrepreneurs.

If you are excited about contributing to an expanding early-stage startup, please apply.

To apply, send your resume to careers@baltosoftware.com with a 2-sentence description of what excites you most about working with Balto.

Preferred Skills & Requirements

  • Full-stack Javascript with React/Redux and Express or Electron
  • CSS with a framework such as Semantic UI or Bootstrap
  • PostgreSQL
  • Python with a web framework such as Flask, Tornado, Django, GRPC
  • Some data analysis experience is a plus

Operations Analyst

Salary, Commission, and Equity Position

Would you like to take ownership of turning a fast-moving artificial intelligence start-up into an organized and efficient operation? Balto is looking for our first and only Operations Analyst to join our ground-floor startup, grow alongside the organization, and take a leading role in defining how we work together as a team

We are hiring an Operations Analyst to proactively seek opportunities to organize Balto’s internal operations and quickly complete projects that immediately boost the team’s productivity. You will be responsible for everything from designing a system to organize Balto’s internal documents, to managing Balto’s invoicing, to planning conferences and researching our competition. You will work directly with Balto’s CEO to maintain your focus on the company’s most pressing priorities, providing you unique insight into Balto’s operations on every level. You might be a great fit for this position if you love working on new, impactful projects every single day and if you take pride in producing exceptional and diligent work.

Balto is an artificial intelligence technology that transcribes and analyzes sales and customer service calls in real time to deliver live recommendations to representatives while they navigate their calls. Sales and service reps use Balto to improve their communication skills, better understand customers’ needs, and consistently remember the key points that they need to address on every call. At Balto, you will experience firsthand the limitless passion and critical strategy that go into building a technology company from the ground up.

Balto is headquartered in the T-REX incubator, an innovative space in downtown St. Louis that houses a community of technologists and entrepreneur

If you are excited about contributing to an expanding, proven startup, apply now!

To apply, send your resume to careers@baltosoftware.com with a 2-sentence description of what excites you most about working at Balto.

Preferred Skills & Requirements

  • An organized, focused, fast-paced working style
  • A proactive, team-oriented, can-do attitude
  • Exceptional written communication skills through various media including email, text, internal business documents, presentations, and proposals
  • “Tech savviness”, i.e., an ability to quickly master new technological tools, systems, and software.

 

Senior Account Executive

Salary, Commission, and Equity Position

Are you excited about hitting sales goals that would have a night-and-day impact on the growth of an industry-leading tech start-up? Balto is looking for a Senior Account Executive to join our venture-backed startup and take the leading role in closing new mid-market and enterprise accounts.

As a Senior Account Executive at Balto, you will sell a technology like none-other: one that analyzes your sales conversations with buyers while they are actually happening. At Balto, you will find nonstop opportunities to present creatively to your buyers and surround yourself with sales talent that pushes you to hone your craft every day, on every call. 

Day-to-day at Balto, you will dedicate your time to qualifying warm leads produced by Balto’s sales development team, working opportunities through a sales cycle varying between 1 month and 1 year, developing an account-based prospecting strategy for enterprise contact centers of your choosing, and diligently prospecting into your enterprise accounts. At Balto, we take sales follow-ups seriously, so you will dedicate equal time in your role to packaging your sales conversations into business insights that help buyers build consensus on their buying teams and swiftly get to a yes/no decision.

Balto is an artificial intelligence technology that transcribes and analyzes phone calls in real time to deliver live recommendations to contact center agents while they navigate their calls. Agents use Balto to boost their conversion rates, maximize customer satisfaction, and eliminate costly compliance mistakes. At Balto, you will experience firsthand the limitless passion and critical strategy that go into building a technology company from the ground up.

Balto is headquartered in the T-REX incubator, an innovative space in downtown St. Louis that houses a community of technologists and entrepreneurs. To apply, send your resume to careers@baltosoftware.com with a 2-sentence description of what excites you most about working at Balto.

Preferred Skills & Requirements

  • Deep industry experience and a proven network in the contact center industry. 
  • 6+ consecutive quarters of 100% quota attainment for B2B mid-market or enterprise technology sales
  • Exceptional listening and verbal communication skills
  • A refined, sophisticated, and customer-focused selling style
  • Exceptional written communication skills through various media including email, text, presentations, and proposals
  • Ability to apply business acumen to deliver business insights to your prospects
  • Ability to diligently research enterprise accounts, decipher the relationships among key stakeholders, prospect into those accounts, and navigate the organizational hierarchy to inspire “yes” decisions for Balto

Lead Machine Learning Engineer

Salary & Equity Position

Would you like to invent the real-time ML/NLP architecture for a fast-moving, cutting-edge software company? Balto is looking for a Lead Machine Learning Engineer to join our ground-floor startup and take the leading role in defining our ML/NLP algorithms and roadmap.

You will work directly with Balto’s CTO to architect NLP classification models that power Balto’s best-in-class, real-time speech-to-text analytics. Every day, you will apply the full extent of both your hands-on ML experience and your academic background to balance Balto’s performance in accurately classifying text with maintaining our industry-leading response times. You might be a great fit for this position if you would enjoy working in a flexible, cooperative environment where you would have the freedom and responsibility to invent the foundation of Balto’s ML portfolio and produce algorithms that directly impact human behavior for thousands of end users.

Balto is an artificial intelligence tool that transcribes and analyzes sales and customer service phone calls in real time to deliver live recommendations to representatives while they navigate their calls. Sales and service reps use Balto to improve their communication skills, better understand customers’ needs, and consistently remember the key points that they need to address on every call. At Balto, you will experience firsthand the limitless passion and critical strategy that go into building a technology company from the ground up.

Balto is headquartered in the T-REX incubator, an innovative space in downtown St. Louis that houses a community of technologists and entrepreneurs. If you are excited about inventing the machine learning foundation of an early-stage startup that has quickly become the technological leader in its industry, apply now. Send your resume to careers@baltosoftware.com with a 2-sentence description of what excites you most about working at Balto!

Preferred Skills & Requirements

  • Masters or Ph.D. in computer science, statistics, linguistics, machine learning, or a related field
  • 3+ years of experience working on a software engineering team and applying models and algorithms to an existing product
  • Deep knowledge of ML and NLP frameworks including Tensorflow, Keras and/or scikit-learn
  • Working knowledge of both broad ML concepts as well as specific NLP concepts such as sentiment analysis, POS tagging and/or text vectorization

Lead Speech-to-text Engineer

Salary & Equity Position

Would you like to invent the real-time speech-to-text architecture for a fast-moving, cutting-edge software company? Balto is looking for a Lead Speech-to-Text Engineer to join our ground-floor startup and take the leading role in defining our speech-to-text architecture and roadmap.

You will work directly with Balto’s CTO to architect speech-to-text models and compose business-specific language libraries that power Balto’s best-in-class, real-time speech- to-text analytics. As the Lead Speech-to-Text Engineer at Balto, you will be responsible for increasing the word-for-word speech-to-text accuracy of Balto’s existing transcription to produce a quantum shift in Balto’s user experience. You might be a great fit for this position if you would enjoy working in a flexible, cooperative environment where you would have the freedom and responsibility to invent the foundation of Balto’s speech-to-text portfolio.

Balto is an artificial intelligence tool that transcribes and analyzes sales and customer service calls in real time to deliver live recommendations to representatives while they navigate their calls. Sales and service reps use Balto to improve their communication skills, better understand customers’ needs, and consistently remember the key points that they need to address on every call. At Balto, you will experience firsthand the limitless passion and critical strategy that go into building a technology company from the ground up.

Balto is headquartered in the T-REX incubator, an innovative space in downtown St. Louis that houses a community of technologists and entrepreneurs.

If you are excited about contributing to an expanding early-stage startup, apply now!

To apply, send your resume to careers@baltosoftware.com with a 2-sentence description of what excites you most about working at Balto.

Preferred Skills & Requirements

  • Masters or Ph.D. in computer science, statistics, linguistics, machine learning or a related field
  • Working knowledge of open source speech recognition or machine learning toolkits such as Kaldi or Sphinx
  • Fluent in Python and C++
  • Able to evaluate and/or build datasets and data pipelines for ASR
  • Able to deploy and scale real-time ASR technologies